CUSTOMER CARE & TRANSPARENCY

Cancellation & Rescheduling Policy

Fair notice and clear terms for customers who need to change plans.

Our website policies explain our approach and what to clarify before service. Any specific booking, cancellation, deposit or price term must be separately disclosed and agreed; applicable customer rights always take priority.

Clear terms before booking

Any applicable cancellation deadline, no-show fee or deposit condition must be disclosed in a written quote or booking confirmation and accepted before a charge is imposed. No fixed charge is established by this informational page.

How to request a change

Contact LL ROYAL SHINE by phone as early as practical, identify the scheduled appointment and request cancellation or an alternate date.

Changes by the business

If a visit must be changed by LL ROYAL SHINE, the customer should be informed promptly and offered a reasonable alternative or any refund required under the agreed terms and applicable law.

Special circumstances

Emergencies, unsafe conditions, inaccessible properties and severe weather may require a case-by-case approach. Applicable consumer protection laws take priority.

Questions about these policies?

Call 347-746-4397 to discuss a concern, your service agreement or accessibility needs. These pages are informational and should be reviewed and approved by the business and qualified New York/New Jersey counsel before final publication.